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Client Engagement

EMC Documentum Client Engagement provides a secure, centralized, web-based workspace that enables global collaboration across multiple enterprises. With our Client Engagement solution you can track milestones and resolve issues, give clients visibility into processes from project launch to completion, and track key metrics across multiple projects. As a result, you increase throughput of delivery teams, exceed client expectations, and drive new engagement opportunities.



Key Benefits

  • Global collaboration — Supply a secure collaborative workspace with integrated project and process capabilities—to unite geographically dispersed teams while fostering centralized management.

  • Balance between flexibility and best practices — Ensure that client teams offer a consistent, repeatable client service experience while giving project leads the flexibility they require.

  • Client visibility — Furnish clients with greater visibility throughout each engagement while maintaining secure, private work-in-process areas for project teams.

  • Client service delivery — Provide clients with a high-touch service experience - tracking key milestones and issue resolution, and obtaining client approvals.

EMC will help you build your solution with the following products and services.
  • Content Server - EMC Documentum Content Serverは、分散環境の企業全体にわたってコンテンツとプロセスの両方を管理するための豊富なコンテンツ管理サービスにより、EMC Documentumコンテンツ・リポジトリを管理します。
  • Documentum eRoom Enterprise - EMC Documentum eRoom Enterpriseにより、eRoomワークスペース環境とDocumentumエンタープライズ・コンテンツ管理ツールが組み合わされ、複雑なエンタープライズ・コラボレーションが可能になります(エンタープライズ・コンテンツやワークフロー・プロセスへのアクセスを含む)。
  • eRoom - EMC Documentum eRoomを使用することにより、分散しているチームが、より効率的に共同作業を実行できるようになり、ビジネス・プロセスの最適化および意思決定の合理化を実現します。
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Additional Information
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